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Effective Date: 12/04/2025
Welcome to scooterbio.com ("we", "our", "us"). By accessing or using our website and services, you ("you", "your", "customer") agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please refrain from using our website.
ScooterBio operates an online marketplace for electric scooters ("Products"). We partner with third-party suppliers ("Brands") who fulfill orders, including packing, shipping, and customer follow-up, ensuring the quality and timely delivery of the Products you purchase.
To purchase products from scooterbio.com, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary.
You are responsible for maintaining the confidentiality of your account login details and agree to notify us immediately of any unauthorized use of your account.
We strive to provide accurate and up-to-date information regarding the Products listed on our website. However, we cannot guarantee the accuracy, completeness, or reliability of any product descriptions, prices, or availability.
Products sold on scooterbio.com are subject to availability. We reserve the right to limit quantities of Products and to modify or discontinue products at any time.
All prices listed on our website are in U.S. Dollars and are exclusive of any applicable taxes or shipping fees. Prices are subject to change without notice.
We accept payment through various methods, including credit and debit cards. You authorize us to charge your payment method for the total purchase amount, including taxes, shipping, and handling fees.
We aim to ship your order promptly, but delivery times may vary depending on the location and the specific Product. Please refer to our Shipping Policy for detailed information regarding shipping procedures, costs, and expected delivery times.
Please note that third-party suppliers handle fulfillment and shipping. If you have questions or concerns about your order’s delivery, please contact our customer service team at support@scooterbio.com.
Due to the nature of our business model, all returns, exchanges, and refund requests should be directed to our customer service team. Please refer to our Return Policy for detailed instructions and conditions for returns.
Refunds will be processed to the original method of payment once the return is confirmed. Some conditions may apply, including restocking fees for certain Products or non-defective returns.
For assistance with your order, product inquiries, or any other issues, please contact our customer service team at support@scooterbio.com. We strive to respond to all inquiries within 24-48 hours.
By using our website, you agree not to engage in any activities that:
All content on scooterbio.com, including but not limited to text, graphics, logos, images, and software, is the property of ScooterBio and is protected by U.S. and international copyright laws. You may not use, copy, or distribute any content from the website without our explicit permission.
To the fullest extent permitted by law, ScooterBio is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or the Products. We are not responsible for any loss of profits, data, or business opportunities.
You agree to indemnify, defend, and hold harmless ScooterBio, its affiliates, and its employees from any claims, losses, or damages arising from your use of the website, violation of these Terms of Service, or infringement of any rights of third parties.
We value your privacy and take measures to protect your personal information. Please review our Privacy Policy for detailed information on how we collect, use, and protect your data.
ScooterBio reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the website after changes are made constitutes your acceptance of the new terms.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in California.
For any questions regarding these Terms of Service or to address any concerns, please contact us at:
ScooterBio
Email: support@scooterbio.com